FAQs
Memphis Pool

Frequently Asked Questions

General

Do you use subcontractors?
Yes, we use subcontractors to ensure our projects run smoothly.
What types of spas do you offer?
We are the leading carrier of Caldera spas throughout the Mid-South.
What awards and accolades do you have?
We’re a member of the Master Pools Guild, as well as the APSP.
How far out can you go?
We build pools all throughout the Mid-South.
Where can we purchase your pool products?
Our products can be purchased online or in our retail stores.
What kind of pools do you build?
Memphis Pool specialize in building quality gunite pools.

Liner Replacement

Do you offer finance?
We offer finance on safety covers only.
When can you start liner replacement?
We can usually start within a week.
What liners do you use?
20/30 mil vinyl from LoopLoc and Tara Liners.
When can a pool liner replacement be done?
We work all year round, but recommend off season for new liners.
Do you offer warranties?
We offer 10 years on pool liners and 10 years on covers.
How long does pool liner replacement take?
6 weeks, depending on the time of year and the weather.

Pool Construction

Can you make design suggestions?
Our designers can make expert suggestions guided by your budget during our pool design process.
Do you use subcontractors?
Yes, we use subcontractors to ensure the project runs smoothly.
When can you start?
The consultation is usually scheduled for 10 days after the initial contact.
What materials do you use?
Memphis Pool specialize in gunite pools, but use a variety of quality materials.
Do you offer warranties?
A lifetime warranty on the shell, and three years on everything else.
How long does pool construction take?
Normally around two months, but this is weather dependent.

Remodelling

When can you start?
The consultation is usually scheduled for 10 days after the initial contact.
What season is best for pool renovation?
We can carry out this service all year round without any trouble.
What pools can you remodel?
We will remodel any pool with the exception of fiberglass.
What are your terms?
We require 50% at the beginning and 50% on completion.
Do you offer warranties?
We offer a one-year warranty on renovations.
How long will a pool remodel take?
Normally 2-3 weeks, but this is weather dependent.
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