FAQs
Memphis Pool

Frequently Asked Questions

General

Do you use subcontractors?
Yes, we use subcontractors to ensure our projects run smoothly
What types of spas do you offer?
We are the leading carrier of Caldera spas throughout the Mid-South
What awards and accolades do you have?
We’re a member of the Master Pools Guild, as well as the APSP
How far out can you go?
We build pools all throughout the Mid-South
Where can we purchase your pool products?
Our products can be purchased online or in our retail stores
What kind of pools do you build?
Memphis Pool specialize in building quality gunite pools

Liner Replacement

Do you offer finance?
We offer finance on safety covers only
When can you start?
We can usually start within a week
What liners do you use?
20/30 mil vinyl from LoopLoc and Tara Liners
When should we do it?
We work all year round, but recommend off season for new liners
Do you offer warranties?
We offer 10 years on pool liners and 10 years on covers
How long will the job take?
6 weeks, depending on the time of year and the weather

Pool Construction

Can you make design suggestions?
Our designers can make expert suggestions guided by your budget
Do you use subcontractors?
Yes, we use subcontractors to ensure the project runs smoothly
When can you start?
The consultation is usually scheduled for 10 days after the initial contact
What materials do you use?
Memphis Pool specialize in gunite pools, but use a variety of quality materials
Do you offer warranties?
A lifetime warranty on the shell, and three years on everything else
How long will the job take?
Normally around two months, but this is weather dependent

Remodelling

When can you start?
The consultation is usually scheduled for 10 days after the initial contact
What season is best for renovation?
We can carry out this service all year round, no trouble
What pools can you remodel?
We will remodel any pool with the exception of fiberglass
What are your terms?
We require 50% at the beginning and 50% on completion
Do you offer warranties?
We offer a one-year warranty on renovations
How long will the job take?
Normally 2-3 weeks, but this is weather dependent
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